+84 333 533 194 · quocnguyent10v@gmail.com · Thu Duc, Ho Chi Minh City · quoc.app · LinkedIn

Senior Data Analyst and Business Intelligence professional with over four years of hands-on experience in data systems, reporting, and business operations. Strong expertise in building management dashboards, automated reporting workflows, and scalable data pipelines. Experienced across healthcare, FMCG, retail, and ERP systems — translating business requirements into practical, data-driven solutions.

Experience

Hoan My Saigon Hospital — Business Analyst

Ho Chi Minh City | Feb 2025 – present

• Standardized and consolidated multi-year datasets; created unique IDs per category, establishing a clean data foundation for reporting and analytics
• Designed and built real-time dashboards replacing fragmented Excel reports; synchronized data across departments with role-based access control
• Built web-based customer lookup for health insurance history; enabled fast database search, real-time statistics, and historical data tracking
• Built Python-based revenue forecasting process for real-time analysis and timely decision-making
• Created interactive operations dashboard for corporate health checks, tracking daily volumes, paraclinical services, and physician capacity across stakeholders
• Built daily sales reporting system with automated consolidation; tracked revenue and volumes by exam packages, physicians, and specialties
• Automated end-of-day status notifications, weekly rankings, leave schedules, and contract expiration alerts via email reminders

Huu Nghi Food — System Development Specialist

Ho Chi Minh City | Jan 2024 – Feb 2025

• Designed and delivered multi-dimensional sales reporting systems using Power BI and Excel
• Built and maintained a centralized data warehouse on SQL Server integrating multiple internal systems
• Automated daily, weekly, and monthly sales reporting processes, reducing manual errors
• Analyzed sales performance by SKU, route, region, and time period to support business planning
• Applied geographic analysis using QGIS to optimize sales routes and identify market expansion opportunities
• Analyzed customer lists and visit frequency; proposed route optimizations based on territory and timing
• Supported field teams on DMS usage and data analysis; coordinated cross-functional project handoffs

Mondelez Kinh Do Vietnam — Sales Management Trainee

Ho Chi Minh City | Jul 2022 – Jul 2023

• Selected as 1 of 9 Management Trainees nationwide in 2022 (General Trade channel, HCM + Eastern region)
• Managed a team of 11 sales representatives across assigned territories
• Achieved 95–116% of monthly sales targets consistently
• Used Power BI dashboards to track and visualize daily sales performance
• Optimized route plans (MCP) to improve distributor delivery efficiency
• Coached sales representatives on data analysis, territory planning, and sales skills

ARON ERP Consulting Services — Oracle ERP Technical Consultant

Ho Chi Minh City | Mar 2022 – Jul 2022

• Participated in Oracle ERP module implementations for enterprise clients
• Analyzed business requirements and supported management reporting

Nestle Vietnam — DMS Implementation Staff

Ho Chi Minh City | Jan 2021 – Jul 2021

• Trained sales teams and distributors on new DMS systems
• Conducted field surveys to evaluate system operations at outlets and distributors
• Reported daily deployment progress and improvement proposals to Back Office

ISC Quang Trung — Software Developer (Internship)

Ho Chi Minh City | Oct 2020 – Jan 2021

• Developed front-end with HTML5, CSS3, JavaScript, Bootstrap
• Contributed to back-end with Java; database design and ERD modeling
• Optimized queries and supported front-end/back-end integration

Core Competencies

• Data Analysis and Business Intelligence
• Data Modeling, Data Standardization, Data Governance
• Dashboard Design and Reporting Systems
• KPI Definition and Performance Tracking
• SQL Query Optimization and Ad-hoc Analysis
• ETL, Data Integration, and Workflow Automation
• Forecasting, Trend Analysis, and Business Insights
• Stakeholder Reporting and Cross-functional Collaboration

Technical Skills

• Excel, Power BI, Power Query, Power Pivot
• Google Sheets, Looker Studio
• SQL, PostgreSQL, BigQuery, SQL Server
• Python (Pandas, analysis, and forecasting)
• Google Apps Script, AppSheet
• Supabase, Firebase, Streamlit
• REST API integration, Git version control
• Applied AI for analytics and insight generation

Education

FPT Polytechnic College — Software Engineering

Ho Chi Minh City | Sep 2018 – Jan 2021 | GPA: 7.2/10

Languages

• Vietnamese: Native
• English: Intermediate (B1)

Certifications

• TOPNOTCH – FPT Education (2021)

References

• Tran Hoang Luan — Sales Manager, Hoan My Saigon Hospital
• Nguyen Hoang Vinh Thuy — Head of Business Development, Huu Nghi Food